Privacy and Cookie Policy Caeli™ |
Caeli™ processes personal data relating to visitors and users of its website. We do that in order to provide visitors and users with the most effective and prompt service that we can.
By sharing the contents of our Privacy and Cookie Policy with you (please see below for details of the cookies that we use), we are endeavouring to be completely transparent with regard to the types of personal data that we process, the purposes for which we process personal data and the rights to which visitors and users of our website are entitled in relation to the personal data processed by us.
The processing of personal data by Caeli™ takes place in a manner that is fully compliant with the relevant requirements laid down in the General Data Protection Act (AVG). Our Privacy and Cookie Policy may be amended if there are any statutory or other urgent reasons so to do. As such, it is therefore advisable to consult our Privacy and Cookie Policy on a periodic basis.
Driven by sustainability in combination with the possibilities of intelligent technologies, Caeli™ develops and supplies greenhouse climate solutions for international greenhouse horticulture.
Caeli™ offers glasshouse horticulture an integrated technology that intelligently optimizes the greenhouse climate. Through greater control and insight, we reduce energy consumption, labor costs and CO2 loss and improve production and harvest forecasts.
Caeli™ is a committed innovative Dutch brand. Our own R&D is driven by the possibilities that data, algorithms and the I.O.T. greenhouse horticulture can offer. Caeli™ is the best solution for achieving an optimal greenhouse climate.
Caeli™ is a trade name of Alcomij (registered with the Dutch Chamber of Commerce under number 27220443) and has its registered office in 's-Gravenzande The Netherlands at 66 Hagemanstraat (2691 WR). If you have any questions, comments or requests regarding our privacy and cookie policy, you can send us a message at any time at the following email address: info@greenhouse-climate.nl If you prefer telephone contact, please call the following telephone number: +31 (0)6 8395 4235.
In order to provide you with the most effective and prompt service as a visitor to or user of our website, we process the following categories of personal data.
Category – 'basic personal data'
Category – 'indirect personal data'
We have no intention whatsoever to collect personal data relating to visitors to or users of our website who are less than 16 years of age, unless they have obtained explicit permission from their parent(s) or guardian. In view of the fact that we are unable to verify whether a visitor is over 16 years of age, we would advise parents or guardians to be involved in their children’s online activities.
After all, involvement of that type is capable of preventing data about children being collected without the parents’ permission. If you are convinced that we have collected personal data relating to a minor without parental permission, please contact us via the following email address: info@greenhouse-climate.com. Once we receive your request, we will delete the information we have collected.
Caeli™ only processes your personal data as a result of a statutory obligation or a justified interest. For Caeli™, personal data are processed for one of three principles or aims. These are as follows:
Generally speaking, we can state that Caeli™ will not store your personal data for any longer than is necessary in order to achieve the objectives for which the personal data were collected in the first place. Unless, that is, we are subject to a statutory or other urgent obligation. The personal data processed by us is subject to the retention periods listed below.
| Category | Retention period |
|---|---|
| Direct personal data | A maximum of 26 months |
| Indirect personal data | A maximum of 26 months |
Under no circumstances will Caeli™ sell your personal data to third parties. We will only provide them if that is necessary in connection with the performance of our agreement with you, or in order to fulfil a statutory obligation. In order to be able perform our agreement with you, Caeli™ may engage the services of organisations fulfilling the role of a service-provider.
We conclude processing agreements with those organisations processing your personal data on our behalf, in order to ensure that they are able to guarantee that your personal data receive at least the same level of security and confidentiality that is provided at Caeli™. Organisations of that type must therefore not be regarded as “third-party recipients”, but as processing companies. For you, as a customer, potential customer or contact of Caeli™, we remain responsible for the processing work carried out by our service-providers.
At the moment, your personal data is shared by us with the organisations listed below, due to the fact that we make use of the products and services those companies supply.
Our webhosting supplier
Our supplier of analytics software
Caeli™ does not make use of automated data processing to take any decisions on matters that may have (significant) consequences for data subjects as individuals. In this instance, this relates to decisions taken by computer programs or computer systems without human intervention (such as in the form of an Caeli™ employee) being required.
As a customer, potential customer or contact of Caeli™, you have the right to view, rectify or delete personal data about yourself. In addition, you are also entitled to withdraw any consent you may have given for the processing of your personal data by Caeli™ and to object to the processing of your personal data by Caeli™. You also have a right of data portability.
Data portability means that you can submit a request to us, asking that the personal data we hold about you to be sent to yourself or to another party (an organisation designated by you). The transfer of data may take place by means of an .xlsx (Microsoft Excel) file in digital format.
You can send a request to view, correct, delete or transfer your personal data, a request to withdraw your consent, or an objection to the processing of your personal data to the following email address: info@greenhouse-climate.com.
In order to be certain that a request relating to personal data has actually been submitted by you, we request that you also send a copy of your proof of identity. When submitting a copy of your proof of identity, please ensure that on the copy itself, your passport photo, the MRZ (Machine Readable Zone – the strip with numbers at the bottom of your passport), your passport number and your Citizen Service Number (BSN) are covered over in black. We ask this in order to protect your privacy. We will then respond to your request as quickly as possible, within no more than four weeks.
We will do our utmost to respect your right to privacy. If you are of the opinion that we are not acting in accordance with the privacy legislation, it goes without saying that we would be grateful if you could inform us of that. In addition, we would like to point out that if desired, you are able to submit a complaint to the national supervisory authority (the Dutch DPA – Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
The Caeli™ website includes various references to third-party websites. Caeli™ is not responsible for the manner in which personal data is processed by those third parties. If you wish to obtain more information about that, please consult the privacy policy of the organisation concerned.
On our website, we make use of two types of cookies. A cookie is actually nothing other than a small text file that is saved on your computer, tablet or smartphone when you visit our website. The cookies that we use are necessary for the technical operation of our website and to make the site more convenient for you to use. The types of cookies we use are listed below.
Analytical cookies: this type of cookie does not save any personal data and therefore does not infringe upon your privacy. We only make use of analytical cookies to analyse visitor flows on our website. Using the insights we obtain from analysing visitor flows, we are able to make our website more user-friendly for you.
| Cookie | Purpose | Retention period |
|---|---|---|
| _gat_[property-id] | Is used to reduce the number of server requests | 1 minute |
| _gid | Is used to distinguish one visitor from another | 24 hours |
| _ga | Is used to distinguish one visitor from another | 26 months |
Functional cookies – only indirect personal data are saved using this type of cookie. On an individual basis, those data do not form any infringement on your privacy. An example of an item of indirect personal data recorded by us using a functional cookie is the Privacy Cookie Notice. The Privacy Cookie Notice enables us to remember, for the duration of your visit to our site, whether you have, or have not, acknowledged our cookie notice. If we cannot remember your choice, the cookie notification will be displayed to you again each time you visit a different page on our site.
| Cookie | Purpose | Retention period |
|---|---|---|
| PHPSESSID | Is used to ensure that your login remains active on the customer portal | A maximum of 24 minutes following the final server request |
| PrivacyCookieNotice | Is used to save whether the user has accepted the Privacy and Cookie Policy | A maximum of 26 months |
If you want to make sure that your internet browser does not store any (or only a limited number of) cookies, you can configure your internet browser that way. What is more, you can delete all information saved in the past on your computer, tablet or smartphone using cookies by adjusting the settings of the internet browser you are using.
Below is an overview of the most frequently used types of internet browsers. If you activate the link belonging to the internet browser you are using, you will be taken to a webpage where you can adjust the settings of your web browser and can delete cookies.
Caeli™ takes protecting your personal data extremely seriously, which is why we take suitable measures to combat the misuse, loss or accidental disclosure of your personal data or any unauthorised access and unauthorised changes thereto. If you have the impression that we are not being effective in securing your data or you have observed signs of misuse, please contact us as a matter of urgency via the e-mail address: info@greenhous-climate.com.
To give you an idea of what we do to secure your data, we have provided an overview below, detailing the measures that we take.